TERMS & CONDITIONS
Welcome to Salento Coffee Roastery FZE (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Salento Coffee Roastery FZE. We operate this website — including all information, tools, and services available on this site — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, and/or contributors of content.
Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
If you do not agree to these Terms, you may not access the website or use any of our services.
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our online store is powered by WooCommerce, which provides the e-commerce platform enabling us to sell our products and services securely and efficiently.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and that you consent to allow your minor dependents (if applicable) to use this site under your supervision.
You must not use our products for any unlawful or unauthorized purpose, nor violate any local or international laws (including copyright or trademark laws).
You must not transmit any viruses, worms, or code of a destructive nature.
Any breach or violation of these Terms may result in immediate suspension or termination of your access to our Services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your non-payment data (such as browsing behavior or form entries) may be transferred unencrypted across networks for operational reasons. Payment details (such as credit or debit card data) are always encrypted through secure payment gateways.
You agree not to reproduce, duplicate, sell, or exploit any part of the Service, including use of the website content or access to the Service, without express written permission from us.
3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make every effort to provide accurate information on our website. However, we are not responsible if any content or data is incomplete, outdated, or inaccurate. The material provided is for general informational purposes only.
We may update or modify the contents of this site at any time, but we are not obligated to update information unless required by law.
4. MODIFICATIONS TO SERVICE AND PRICES
All product prices are listed in AED (United Arab Emirates Dirham) and are subject to change without notice.
We reserve the right to modify or discontinue any product or service (or part thereof) without prior notice. We will not be liable to you or any third party for such modifications, price changes, or discontinuations.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to display our products accurately, but colors, packaging, or textures may vary slightly depending on your device or screen.
We reserve the right to:
Limit sales of our products to any person or region;
Adjust product quantities or pricing at our discretion;
Discontinue any product at any time.
We do not guarantee that the quality of any products, services, or information purchased from us will meet your expectations.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us. We may limit quantities per person, household, or order based on duplicate details such as name, card, or shipping address.
If we cancel or modify an order, we will notify you by email or phone.
You agree to provide accurate, complete, and current billing information so that we can process your transactions efficiently.
7. REWARD PROGRAM (If Applicable)
If Salento Coffee Roastery introduces a reward or loyalty program, points or benefits will be governed by their specific rules. Points cannot be transferred, converted to cash, or redeemed after expiration.
8. OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools or integrations (such as payment gateways or shipping providers). These are provided “as is” without any warranties or guarantees.
You acknowledge that we have no control over third-party services and assume no liability for their performance or terms.
9. THIRD-PARTY LINKS
Some content or services available on our website may include links to third-party websites. We are not responsible for examining or evaluating the accuracy of third-party content and disclaim all liability for products or services offered by such parties.
Before engaging in any third-party transaction, please review their terms and policies.
10. USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you submit reviews, feedback, or ideas to us, you grant Salento Coffee Roastery FZE a worldwide, royalty-free, perpetual license to use, reproduce, publish, or distribute that content in any medium.
You agree that your submissions:
Will not violate the rights of any third party;
Will not contain defamatory, obscene, or unlawful material;
Will not contain any malware or malicious code.
We reserve the right (but are not obligated) to remove content that violates these standards.
11. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy available at https://salentocoffee.ae/privacy-policy.
12. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors at any time without notice, including after an order has been submitted.
13. PROHIBITED USES
You may not use this site or its content to:
Commit any unlawful act or violate regulations;
Infringe on intellectual property rights;
Harass, abuse, insult, or discriminate;
Upload or spread malware or harmful code;
Collect personal data without consent;
Circumvent website security features.
We may suspend or terminate your access to our website for any prohibited activity.
14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.
The website and all products are provided “as is” and “as available” without warranties of any kind.
In no event shall Salento Coffee Roastery FZE, its directors, employees, partners, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or purchase of products.
Because some jurisdictions do not allow certain limitations of liability, our liability shall be limited to the fullest extent permitted by UAE law.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Salento Coffee Roastery FZE, its owners, employees, and affiliates from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
16. SEVERABILITY
If any part of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
17. TERMINATION
These Terms remain effective until terminated by either party. You may terminate them at any time by ceasing to use our Services.
If we believe you have violated any provision of these Terms, we may terminate your access without notice and hold you responsible for any outstanding obligations.
18. ENTIRE AGREEMENT
These Terms and any other policies or notices posted on our website constitute the entire agreement between you and Salento Coffee Roastery FZE and supersede any prior agreements or understandings.
19. GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute shall be subject to the jurisdiction of the courts of Sharjah, UAE.
20. CHANGES TO TERMS AND CONDITIONS
You can review the most current version of these Terms on this page.
We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review them periodically. Continued use of our website after updates constitutes acceptance of those changes.
21. CONTACT INFORMATION
Questions about these Terms and Conditions should be sent to:
📧 info@salentocoffee.ae
📍 Salento Coffee Roastery FZE, LV-21-C&D ,Logistic Village ,Hamriyah Free Zone, Sharjah, United Arab Emirates