Privacy Policy

Last updated: 27/10/2024

At Salento Coffee, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information.
• Non-Personal Information: We may collect information that does not identify you personally, such as your IP address, browser type, and pages visited on our site.

2. How We Use Your Information

We use your information for various purposes, including:

• Processing Orders: To fulfill your orders and deliver products to you.
• Communication: To communicate with you regarding your orders, respond to inquiries, and send you promotional materials if you opt-in.
• Improving Our Services: To analyze website usage and improve our products, services, and customer experience.
• Marketing: To send you information about promotions, new products, and special offers, if you have opted to receive such communications.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are stored on your device. They help us:

• Recognize your preferences
• Analyze site traffic
• Improve our website

You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.

4. Data Security

We take the security of your personal information seriously. We implement various measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers
• Data encryption
• Regular security assessments

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in operating our website, processing payments, or delivering products.
• Legal Compliance: When required by law or to protect our rights, property, or safety, or that of others.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Salento Coffee

• +97 1588 187 500
• Info@salentocoffee.ae
• Warehouse No.LV-21-C,LV-21-D, Hamriyah Free Zone, Sharjah United Arab Emirates